RingotelCloud Customer Service & Customer Support Solution for SMB - Ringotel

The only service that you need to

improve customer service

Provide true omnichannel experience for your customers

Get early access

Talk to your customers via their favourite communication channels

Ringotel can process messages from different messaging networks, like Facebook, Twitter, Viber, Telegram and Skype.

Build-in CRM features and integrations.

View all the details of your chats and calls with customers using Ringotel’s CRM module or integrate with your existing CRM solution. Ringotel helps you to always see up to date information about your communications.

Feature-rich apps for business communications

Use single application to talk and chat with your colleagues and your customers. No more switching between apps and solutions!

Advanced phone system for your office

With Ringotel’s integrated phone system you don’t need any expensive hardware or build specific infrastructure for your office communications. All features of enterprise grade PBX are easily accessible from Ringotel’s cloud.

Automated chat and voice response algorithms

Ringotel’s auto-attendant builder is designed to be simplie and powerful tool for quick developing of interactive response algorithms.

Subscribe to early access now!

Be among the first who will try all advanced communication features

Ringotel’s integrations

Ringotel’s features

  • Messaging channels

  • Audio calls and conferences

  • File sharing

  • Personal and group chats

  • Video calls

  • Advanced analytics

  • Integrated CRM module

  • Unified queue for all incoming calls and messages

  • Flexible transfer rules

  • Chat-bot visual builder

  • Web-chat

  • Direct web-call

  • Hotline groups

  • Smart call and chat distribution

  • SSL encryption of calls, chats and data

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  • VoIP equipment support

  • Custom SIP trunks

  • Cloud file storage

  • Call Detailed Records

  • Automated callback

  • Voicemail to e-mail

  • Open API

  • CRM and service-desk integrations

  • Business Hour Sheduler

  • Customizable greetings and on-hold music

Do you have questions?

Talking to our customers is one of our top priority. Feel free to contact us if you have any questions.

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