Features designed for modern communication

See how Ringotel can supercharge your existing Phone System.

A person talking on a mobile phone while walking beside a giant mobile phone mockup

Softphone Features

Premium call features

Blind/attended transfer, unlimited conferencing, multiple forwarding rules and more.

Rich messaging

Private and group messaging, media and files sharing, advanced filters and much more for productive work.

High-quality video calls

Make high-quality 1-on-1 video calls from your mobile or desktop devices with a screen sharing feature.

Call Forwarding rules

Set various call forwarding rules, such as busy, no answer, unconditional, no registration.

Cloud call recording

Listen to call recordings anytime and across all your devices. Start/stop recording anytime during a call or set up auto-recording to auto-record every call.

Visual voicemail

Listen to your voicemails right in the app and be notified about new one with push-notifications.

Push notifications

Never miss a call, message or a voicemail, and save battery life with reliable push-notifications.

Presence and Busy Lamp Field

Easily see who’s available to talk, who’s busy, and who’s offline.

At-the-desk mode

Reduces distractions by delaying the incoming calls coming to your phone.

Lightweight CRM

Get full context about who you’re talking to with customer profiles and conversations history.


Allows automatic dialing by clicking on the phone numbers in the web browser or other native apps.


Allows to highlight a phone number anywhere on the computer screen and automatically make a call via the Ringotel app.

Speed Dial & BLF

Quickly dial the most frequently used numbers or features with their real-time BLF status.

Custom webpages

Allows to open any webpages inside the app.

Multiple CLI options

Provides a selection of CLI numbers before making an outgoing call. During an incoming call, users can see which number the call is being made to.


Ringotel softphone is more convenient for non-native English speakers, because its user interface has Brazilian Portuguese, Spanish, Russian, German and Ukrainian localizations.

Video conferencing (coming soon)

Create team meetings with high-quality video and audio, screen sharing, calendar integration, and external invitations.

Platform Features

Remote softphone configuration

Reduce manual work for users by remotely configure their softphone setting, like extensions list, BLFs, external contacts, etc.

Welcome emails with QR codes

Simplify installation and setup of softphones for users with automated welcome emails and QR code provisioning.

Users activity and presence

Monitor softphone users presence in real-time, see calls and registration history from the admin portal.

Hosted XML Phonebook

Manage contacts in one place and sync them between users’ devices, including IP Phones and third-party softphones.

Integration with PBX features

Ringotel provides seamless integration with PBX features directly from the softphone user interface.

Centralized phonebook

Import external contacts into a shared directory to become available to all Ringotel users within the organization.

XML remote phonebook

XML remote phonebook feature allows you to access your up-to-date corporate directory from your softphone.

Multiple outgoing CLI numbers

Connect multiple outgoing CLI numbers to users so they can make and receive calls on behalf of other PBX extensions.

Unify users from multiple PBXs

Connect users created on discrete PBXs into a single directory with BLF, instant messaging, conferencing, video calling, and more.

Easy-to-use and flexible dial plans

Strip or change outgoing number prefix, substitute a number or prohibit calls to some destinations – all using an intuitive interface.

Keep SIP credentials secure

SIP credentials are stored encrypted and never shared with anyone, while users login into their apps with auto-generated passwords.

Connect SIP Endpoints

Register any SIP endpoint to the Ringotel platform, like IP Phones, third-party softphones, etc., and securely route voice traffic to your PBX server.

Two-Factor Authorization

2FA adds an extra layer of security on top of your administrator’s login and password, which is a verification code generated by the 2FA-compatible application.

Phone number normalization

Automatically translate a phone number into a standard format to identify contacts stored in the system when the incoming call comes through.

CRM Integrations (beta)

Integrate your IP PBX with various CRMs in just a few clicks and automate routine work for your employees.

Cloud contacts integrations (beta)

Synchronize contacts from the cloud directories to help your employees achieve more efficient customer communication.


Single-click cloud integrations

Integrate your IP PBX with various CRMs and cloud directories in a few clicks to automate routine work for your employees and improve customer service.


Opens a specified native application or a URL in the new browser window/tab before or after answering an incoming call.

Admin API

Admin API allows you to administer your Ringotel Shell account from your backend.

Messaging API (SMS/MMS)

Messaging API provides a mechanism to send text messages and files to Ringotel users from a third-party web service or application, as well as receive messages and notifications to the specified webhook.


SIPTAPI can be used for click-to-call from any TAPI-enabled application, like Microsoft Outlook, and make phone calls via the Ringtel desktop client.

SMTP configuration

Improves deliverability of service emails if your company has a stringent security policy, allowing emails only from a limited list of authorized addresses or domains.


Allows Ringotel users to send and receive SMS through the connected PBX (if it supports SIP SIMPLE)

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