Truly omni-channel contact center
Ensure customer satisfaction and loyalty with meaningfull realtime conversations via multiple communication channel.
Start talking to your customers the omnichannel way
Provide realtime support via any existing channel using only one solution, improve your customer service level, increase sales and customer loyalty.
How Ringotel can benefit your business?
Support traditional and new communication channels
Connect with customers across phone, email, social media and messengers via a single app that works on your existed devices.
Ensure consistency between customer interactions across multiple channels
Ringotel empowers agents with the right tools and information which helps to reduce their time seeking relevant customer insights.
Agents spend 16% of their time seeking relevant content
Intelligent business routing
Ringotel connects your customers with the most suited employee, so that they can get the best answer to their question.
Connect with your team anytime, anyplace
Solve customer requests faster and efficiently through meaningful and contextual team collaboration across your existed devices.
Improving performance with advanced analytics
Ringotel helps you control every aspect of your customer service with real-time indicators and detailed chronological statistics, information about queues, cuatomer interactions, user stats and other key performance indicators (KPIs).